Contact our customer service through the form on this page. If you have a question about your order, please fill in your order number. We will reply within 48 hours. 


When will I receive my order?

Once your package has been shipped and processed by post or courier, you will receive a shipping confirmation email with live tracking.

Delivery time is usually 4 – 8 business days.

Delivery time can be influenced by the effectiveness of local posts or couriers. We will ship your order from the nearest warehouse.

How can I track my order?

You can track your order through the tracking link provided in the shipping confirmation email we have sent. Please note that tracking updates can be delayed 24 – 48 hours, depending on the courier or post that handles your package.

What is your refund and return policy?

Read more about refunds, exchanges, and returns on this page.